Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
Shopping Information
1. What is the warranty period for your products?
We provide a standard warranty of 1–3 years on most electrical and home appliances, depending on the brand and product. Please check the specific warranty details on your product or contact our support team for more information.
2. Do you offer delivery services?
Yes, we offer delivery services for all products purchased online or in-store. Delivery charges and timelines may vary based on your location. Free delivery may apply to orders above a certain amount.
3. Can I return or exchange an item?
Absolutely. You can return or exchange products within 14 days of purchase, provided they are in their original packaging and unused. Please keep the receipt as proof of purchase. Exceptions apply to certain items; check our return policy for details.
4. Do you offer installation services for large appliances?
Yes, we offer professional installation services for large appliances like washing machines, refrigerators, and air conditioners. Please inquire at the time of purchase or contact customer service to schedule an installation.
5. How can I check the availability of a product?
You can check product availability by visiting our website or contacting our store directly. We update our inventory regularly to ensure accurate stock information.
6. Do you provide after-sales support or repair services?
Yes, we have a dedicated team for after-sales support and repair services. Whether it's under warranty or not, we can help you with repairs and maintenance. Please contact us to schedule a service or report an issue.